 | |||||||||
|
|||||||||
|
| <--back to K-12 Schools> |
Conflict Resolution in Schools |
|
Date: -TBA- Location: >> Click here to request more information Tuition: $180.00 Days: 8 Hours CONFLICT RESOLUTION IN SCHOOLS This course is designed to have the student understand Interpersonal Conflict, recognize the benefits of understanding interpersonal conflict, differentiate between examples of affective conflict and cognitive conflict. Use the appropriate communication skills to sustain constructive conflict in a given scenario. Characterize the sources of interpersonal conflict in the school setting. Use appropriate strategies to preempt or avoid interpersonal conflict. Negotiating a Resolution • Recognize the benefits of being an accomplished negotiator. • Classify described behaviors and communication according to the negotiating strategies they represent. • Recognize the characteristic strategies of collaborative negotiation. • Utilize collaboration strategies in a given conflict scenario. • Identify the essential factors of constructive confrontation. • In a given scenario, utilize confrontation strategies to resolve conflict productively. Mediation in the Workplace • Recognize the benefits of being an accomplished mediator. • Recognize the barriers to successful mediation. • Given a description of mediation, identify what part(s) of the process was not undertaken. • Match the required communication skills with the roles of a mediator. • Within a given scenario, demonstrate the appropriate mediation communication skills. |